Shipping policy
Shipping Policy – GM’s Place
At GM’s Place, we take pride in ensuring that your orders are packaged with care, elegance, and attention to detail – so your experience is as luxurious as the products themselves.
Processing Time
• All orders are processed within 1–2 business days after payment confirmation.
• Custom-made jewellery orders may require 3–5 business days for crafting before shipping.
Shipping Rates & Delivery Times
• UAE Standard Delivery: 1–3 business days.
• GCC Countries: 3–7 business days.
• International Shipping: 7–14 business days, depending on your location.
Please note: Delivery times may vary during holidays, sales periods, or due to customs clearance in your country.
Order Tracking
Once your order has been shipped, you will receive an email with your tracking number and a link to track your package in real-time.
Shipping Partners
We work with trusted logistics partners to ensure your order arrives safely and on time.
Customs & Duties
International orders may be subject to customs fees, import duties, or taxes. These charges are the responsibility of the customer and are not included in the product or shipping cost.
Damaged or Lost Packages
If your order arrives damaged or is lost in transit, please contact us within 48 hours at gmsplace247@gmail.com] so we can assist you promptly.